Privacy Policy – Crashkid

1. General Information

The protection of your personal data is very important to me. I process your data exclusively in accordance with the legal regulations (GDPR, TKG 2003). This Privacy Policy explains how I collect, process, and protect your personal data when you visit my website crashkid.co.at.

2. Data Controller

Julia Billasch
Perlhofgasse 2B/18
2372 Gießhübl, Austria
E-mail: hello@crashkid.co.at

3. Data Collection and Processing

I collect personal data that you provide voluntarily, for example when you:

  • Place an order
  • Contact me by e-mail or via the contact form
  • Subscribe to my newsletter
  • Create a customer account

Collected data may include:

  • Name
  • Billing and shipping address
  • E-mail address
  • Phone number (if provided)
  • Payment information
  • Order history

4. Purpose of Processing

Your personal data is processed for the following purposes:

  • Processing and delivering your orders
  • Managing your customer account
  • Communicating with you about your order or requests
  • Processing payments
  • Sending promotional e-mails and offers (only with your explicit consent)
  • Improving my products, services, and website

5. Legal Basis

Data is processed on the basis of:

  • Art. 6(1)(b) GDPR – Performance of a contract
  • Art. 6(1)(a) GDPR – Your consent
  • Art. 6(1)(f) GDPR – Legitimate interest in improving my services and preventing fraud

6. Data Sharing

Your data will only be shared with third parties when necessary for order processing or legal requirements. This includes:

  • Shipping providers (e.g., Austrian Post, DHL)
  • Payment service providers (e.g., Stripe, Klarna)
  • Print-on-demand partners (e.g., Printful, Shirtigo)
  • IT and hosting service providers

7. Cookies & Tracking

This website uses cookies to ensure proper functionality and to analyze website usage.
I may use tools such as Google Analytics and Meta Pixel for marketing purposes.

You can disable cookies in your browser settings. Tracking tools are only activated after you give consent via the cookie banner.

8. Data Retention

Your data will be stored only as long as necessary for the purposes stated above or as required by Austrian law (e.g., 7 years for tax purposes).

9. Your Rights

Under GDPR, you have the right to:

  • Access your personal data
  • Correct or delete data
  • Restrict processing
  • Object to processing
  • Data portability
  • Withdraw consent at any time

Requests should be sent to: hello@crashkid.co.at

10. Complaints

If you believe your data is being processed unlawfully, you may contact the Austrian Data Protection Authority:
Barichgasse 40–42, 1030 Vienna, Austria
Phone: +43 1 52 152-0
E-mail: dsb@dsb.gv.at

11. Data Security

I use technical and organizational measures to protect your data against loss, misuse, or unauthorized access.

12. Changes to this Privacy Policy

I may update this Privacy Policy from time to time to reflect changes in legal or technical requirements. Updates will be posted on this page.

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